Shelter Corporation provides a full range of multi-family property management services, including marketing, financial management, and accounting. We understand property owners' expectations, because we are owners ourselves. Our objective in is to maximize net operating income while maintaining and preserving the physical asset.
We tailor our marketing and advertising efforts for each individual community based upon the unique markets in which they operate — from market-rate garden apartments to communities with layered income and rental restrictions. To help insure high occupancy and low turnover, we focus on both marketing and customer service. Strategic marketing plans include:
To help retain residents, we provide consistent and attentive service, which is tracked and monitored through resident feedback. Results have proven our service consistently exceeds residents' expectations—whether it's responding within 24 hours to work orders, connecting residents with community resources, or simply listening and responding to suggestions.
Our corporate and on-site management staff is dedicated to improving asset value through revenue enhancement. This is achieved through our marketing ability, a close monitoring of economic occupancy, and a process to reduce bad debt via collections. While occupancy and revenue growth are key factors in maximizing net operating income, we also have a disciplined focus on expense control.
Accurate and timely reporting is a priority at Shelter Corporation. We create detailed monthly financial reports and analysis for owners, lenders and partners, including the following:
You can choose the financial and operational reports that best serve your particular needs.
Shelter Corporation has a fully integrated operating and accounting system for cost-effective business and financial management. We provide you with real time information, including a package of solutions designed to increase revenue, improve efficiencies on-site, and enhance both client and resident satisfaction.